{"id":15111,"date":"2025-03-28T09:30:08","date_gmt":"2025-03-28T07:30:08","guid":{"rendered":"https:\/\/www.slovensko.ai\/?p=15111"},"modified":"2025-03-26T11:46:37","modified_gmt":"2025-03-26T09:46:37","slug":"ai-vo-verejnej-sprave-ako-moze-stat-efektivne-vyuzivat-ai","status":"publish","type":"post","link":"https:\/\/www.slovensko.ai\/en\/ai-vo-verejnej-sprave-ako-moze-stat-efektivne-vyuzivat-ai\/","title":{"rendered":"AI vo verejnej spr\u00e1ve: Ako m\u00f4\u017ee \u0161t\u00e1t efekt\u00edvne vyu\u017e\u00edva\u0165 AI"},"content":{"rendered":"
<\/span> 1,660<\/span> Viden\u00ed<\/span><\/div>

Umel\u00e1 inteligencia (AI) dnes formuje ka\u017ed\u00fd aspekt modern\u00e9ho \u017eivota \u2013 od zdravotn\u00edctva, cez dopravu a\u017e po biznis. No jeden z najv\u00e4\u010d\u0161\u00edch a z\u00e1rove\u0148 najkomplikovanej\u0161\u00edch priestorov, kde m\u00f4\u017ee AI prinies\u0165 z\u00e1sadn\u00e9 zlep\u0161enia, je verejn\u00e1 spr\u00e1va<\/strong>. \u0160t\u00e1tne in\u0161tit\u00facie po celom svete u\u017e za\u010d\u00ednaj\u00fa vyu\u017e\u00edva\u0165 AI na zlep\u0161enie slu\u017eieb pre ob\u010danov, zv\u00fd\u0161enie transparentnosti a efektivity, a dokonca aj na boj proti korupcii.<\/p>\n

\n

1. Automatiz\u00e1cia rutinn\u00fdch procesov<\/strong><\/h3>\n

Jedn\u00fdm z naj\u010dastej\u0161\u00edch sp\u00f4sobov, ako verejn\u00fd sektor vyu\u017e\u00edva AI, je automatiz\u00e1cia administrat\u00edvnych \u010dinnost\u00ed<\/strong>. To zah\u0155\u0148a:<\/p>\n

    \n
  • spracovanie formul\u00e1rov a \u017eiadost\u00ed,<\/li>\n
  • overovanie \u00fadajov,<\/li>\n
  • generovanie dokumentov,<\/li>\n
  • odpovede na naj\u010dastej\u0161ie ot\u00e1zky ob\u010danov pomocou chatbotov.<\/li>\n<\/ul>\n

    Tak\u00e9to syst\u00e9my zni\u017euj\u00fa byrokraciu, zr\u00fdch\u013euj\u00fa procesy a zni\u017euj\u00fa z\u00e1\u0165a\u017e na zamestnancov. Ob\u010dan dostane odpove\u010f do p\u00e1r sek\u00fand namiesto dn\u00ed.<\/p>\n

    \n

    2. Inteligentn\u00e9 chatboty a hlasov\u00e9 asistenty<\/strong><\/h3>\n

    Mnoh\u00e9 krajiny u\u017e testuj\u00fa alebo implementuj\u00fa AI chatboty<\/strong> ako prv\u00fa kontaktn\u00fa linku pre ob\u010danov. Tieto chatboty m\u00f4\u017eu odpoveda\u0165 na ot\u00e1zky t\u00fdkaj\u00face sa dan\u00ed, soci\u00e1lnych d\u00e1vok, zdravotn\u00e9ho poistenia, registr\u00e1cie vozidla a pod. V Est\u00f3nsku s\u00fa tieto syst\u00e9my napojen\u00e9 na tzv. \u201edigit\u00e1lneho asistenta ob\u010dana\u201c<\/strong>, ktor\u00fd integruje \u00fadaje zo v\u0161etk\u00fdch verejn\u00fdch datab\u00e1z.<\/p>\n

    \n

    3. Predikt\u00edvna analytika pre tvorbu polit\u00edk<\/strong><\/h3>\n

    AI dok\u00e1\u017ee analyzova\u0165 obrovsk\u00e9 mno\u017estvo d\u00e1t a identifikova\u0165 trendy, ktor\u00e9 m\u00f4\u017eu pom\u00f4c\u0165 pri:<\/p>\n

      \n
    • odha\u013eovan\u00ed bud\u00facich soci\u00e1lnych alebo ekonomick\u00fdch probl\u00e9mov,<\/li>\n
    • zefekt\u00edvnen\u00ed rozpo\u010dtov\u00fdch rozhodnut\u00ed,<\/li>\n
    • pl\u00e1novan\u00ed infra\u0161trukt\u00fary (napr. kde postavi\u0165 nov\u00e9 nemocnice alebo \u0161koly).<\/li>\n<\/ul>\n

      Napr\u00edklad vo F\u00ednsku sa AI vyu\u017e\u00edva na predikciu potrieb starostlivosti o seniorov<\/strong> na z\u00e1klade demografick\u00fdch zmien.<\/p>\n

      \n

      4. Detekcia podvodov a korupcie<\/strong><\/h3>\n

      AI syst\u00e9my s\u00fa mimoriadne efekt\u00edvne v odha\u013eovan\u00ed anom\u00e1li\u00ed<\/strong>, \u010do je k\u013e\u00fa\u010dov\u00e9 pri sledovan\u00ed:<\/p>\n

        \n
      • verejn\u00fdch v\u00fddavkov,<\/li>\n
      • da\u0148ov\u00fdch podvodov,<\/li>\n
      • nespr\u00e1vne pridelen\u00fdch dot\u00e1ci\u00ed,<\/li>\n
      • konfliktov z\u00e1ujmov vo verejnom obstar\u00e1van\u00ed.<\/li>\n<\/ul>\n

        Tak\u00e9to technol\u00f3gie u\u017e funguj\u00fa v krajin\u00e1ch ako Kanada, D\u00e1nsko alebo Ju\u017en\u00e1 K\u00f3rea a prin\u00e1\u0161aj\u00fa re\u00e1lne \u00faspory \u0161t\u00e1tu.<\/p>\n

        \n

        5. Smart city a riadenie verejn\u00e9ho priestoru<\/strong><\/h3>\n

        V mest\u00e1ch m\u00f4\u017ee AI:<\/p>\n

          \n
        • optimalizova\u0165 dopravu v re\u00e1lnom \u010dase,<\/li>\n
        • monitorova\u0165 spotrebu energie,<\/li>\n
        • riadi\u0165 verejn\u00e9 osvetlenie pod\u013ea pohybu \u013eud\u00ed,<\/li>\n
        • predikova\u0165 v\u00fdskyt dopravn\u00fdch neh\u00f4d alebo kriminality.<\/li>\n<\/ul>\n

          V Singapure napr\u00edklad AI spolu s kamerami a senzormi reguluje tok \u00e1ut a pom\u00e1ha zni\u017eova\u0165 z\u00e1pchy aj emisie.<\/p>\n

          \n

          6. Transparentnos\u0165 a pr\u00edstup k inform\u00e1ci\u00e1m<\/strong><\/h3>\n

          AI m\u00f4\u017ee pom\u00f4c\u0165 ob\u010danom lep\u0161ie porozumie\u0165 legislat\u00edve a rozhodnutiam \u00faradov<\/strong>, napr\u00edklad:<\/p>\n

            \n
          • sumarizovan\u00edm z\u00e1konov do jednoduchej re\u010di,<\/li>\n
          • spr\u00edstupnen\u00edm d\u00e1t o verejn\u00fdch v\u00fddavkoch vo forme interakt\u00edvnych vizualiz\u00e1ci\u00ed,<\/li>\n
          • generovan\u00edm preh\u013eadn\u00fdch odpoved\u00ed na ot\u00e1zky t\u00fdkaj\u00face sa verejn\u00fdch slu\u017eieb.<\/li>\n<\/ul>\n
            \n

            7. V\u00fdzvy a rizik\u00e1 AI vo verejnej spr\u00e1ve<\/strong><\/h3>\n

            Aj napriek mno\u017estvu v\u00fdhod je d\u00f4le\u017eit\u00e9 bra\u0165 do \u00favahy aj rizik\u00e1:<\/p>\n

              \n
            • Etick\u00e9 ot\u00e1zky<\/strong>: AI by nemala diskriminova\u0165 alebo nespravodlivo rozhodova\u0165.<\/li>\n
            • Transparentnos\u0165 algoritmov<\/strong>: Ob\u010dan m\u00e1 pr\u00e1vo vedie\u0165, ako AI dospela k rozhodnutiu.<\/li>\n
            • Ochrana s\u00fakromia<\/strong>: Spracovanie osobn\u00fdch \u00fadajov mus\u00ed by\u0165 v s\u00falade s GDPR.<\/li>\n
            • Z\u00e1vislos\u0165 od technol\u00f3gi\u00ed<\/strong>: Verejn\u00e1 spr\u00e1va by mala zosta\u0165 dostupn\u00e1 aj pre \u013eud\u00ed, ktor\u00ed nemaj\u00fa pr\u00edstup k digit\u00e1lnym technol\u00f3gi\u00e1m.<\/li>\n<\/ul>\n
              \n

              Slovensko a AI vo verejnej spr\u00e1ve<\/strong><\/h3>\n

              Na Slovensku sme e\u0161te len na za\u010diatku. Projekt Slovensko 2.0<\/strong> \u010di pl\u00e1novan\u00e9 vyu\u017eitie AI pri digitaliz\u00e1cii \u0161t\u00e1tnej spr\u00e1vy s\u00fa pozit\u00edvne kroky. Ak \u0161t\u00e1t dok\u00e1\u017ee spr\u00e1vne nastavi\u0165 pr\u00e1vne, technologick\u00e9 a etick\u00e9 r\u00e1mce, m\u00f4\u017ee AI v\u00fdrazne prispie\u0165 k lep\u0161iemu fungovaniu in\u0161tit\u00faci\u00ed aj vy\u0161\u0161ej spokojnosti ob\u010danov.<\/p>\n

              \n

              Z\u00e1ver<\/strong><\/h2>\n

              AI m\u00e1 potenci\u00e1l zmeni\u0165 verejn\u00fa spr\u00e1vu od z\u00e1kladov \u2013 urobi\u0165 ju r\u00fdchlej\u0161ou, dostupnej\u0161ou a inteligentnej\u0161ou. No d\u00f4le\u017eit\u00e9 je, aby \u0161t\u00e1t t\u00fato technol\u00f3giu vyu\u017e\u00edval zodpovedne, transparentne a v prospech ob\u010danov<\/strong>. V kone\u010dnom d\u00f4sledku nejde len o technol\u00f3giu, ale o d\u00f4veru verejnosti.<\/p>","protected":false},"excerpt":{"rendered":"

              1,660 Viden\u00edUmel\u00e1 inteligencia (AI) dnes formuje ka\u017ed\u00fd aspekt modern\u00e9ho \u017eivota \u2013 od zdravotn\u00edctva, cez dopravu a\u017e po biznis. No jeden z najv\u00e4\u010d\u0161\u00edch a z\u00e1rove\u0148 najkomplikovanej\u0161\u00edch priestorov, kde m\u00f4\u017ee AI prinies\u0165 z\u00e1sadn\u00e9 zlep\u0161enia, je verejn\u00e1 spr\u00e1va. \u0160t\u00e1tne in\u0161tit\u00facie po celom svete u\u017e za\u010d\u00ednaj\u00fa vyu\u017e\u00edva\u0165 AI na zlep\u0161enie slu\u017eieb pre ob\u010danov, zv\u00fd\u0161enie transparentnosti a efektivity, a dokonca […]<\/p>\n","protected":false},"author":5,"featured_media":15112,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[51],"tags":[77,63,377,606,79,53],"class_list":["post-15111","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-ai","tag-ai-inovacie","tag-ai-novinky","tag-ai-vo-verejnej-sprave","tag-slovensko-ai","tag-umela-inteligencia"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.slovensko.ai\/en\/wp-json\/wp\/v2\/posts\/15111"}],"collection":[{"href":"https:\/\/www.slovensko.ai\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.slovensko.ai\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.slovensko.ai\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.slovensko.ai\/en\/wp-json\/wp\/v2\/comments?post=15111"}],"version-history":[{"count":1,"href":"https:\/\/www.slovensko.ai\/en\/wp-json\/wp\/v2\/posts\/15111\/revisions"}],"predecessor-version":[{"id":15113,"href":"https:\/\/www.slovensko.ai\/en\/wp-json\/wp\/v2\/posts\/15111\/revisions\/15113"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.slovensko.ai\/en\/wp-json\/wp\/v2\/media\/15112"}],"wp:attachment":[{"href":"https:\/\/www.slovensko.ai\/en\/wp-json\/wp\/v2\/media?parent=15111"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.slovensko.ai\/en\/wp-json\/wp\/v2\/categories?post=15111"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.slovensko.ai\/en\/wp-json\/wp\/v2\/tags?post=15111"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}