{"id":10788,"date":"2024-10-03T08:50:35","date_gmt":"2024-10-03T08:50:35","guid":{"rendered":"https:\/\/www.slovensko.ai\/?page_id=10788"},"modified":"2024-11-12T11:11:04","modified_gmt":"2024-11-12T09:11:04","slug":"chatbot-zasady-ochrany-osobnych-udajov","status":"publish","type":"page","link":"https:\/\/www.slovensko.ai\/en\/chatbot\/chatbot-zasady-ochrany-osobnych-udajov\/","title":{"rendered":"Chatbot &#8211; Z\u00e1sady ochrany osobn\u00fdch \u00fadajov"},"content":{"rendered":"<div class=\"brpt\">\n<h3><strong>Z\u00e1sady ochrany osobn\u00fdch \u00fadajov<\/strong><\/h3>\n<p>Tieto Z\u00e1sady ochrany osobn\u00fdch \u00fadajov vysvet\u013euj\u00fa, ak\u00e9 inform\u00e1cie o v\u00e1s zhroma\u017e\u010fujeme a pre\u010do, \u010do s t\u00fdmito inform\u00e1ciami rob\u00edme, ako ich zdie\u013eame a ako spracov\u00e1vame osobn\u00e9 \u00fadaje, ktor\u00e9 n\u00e1m poskytujete alebo s\u00fa n\u00e1m poskytnut\u00e9 pri pou\u017e\u00edvan\u00ed na\u0161ich slu\u017eieb. Na \u00fa\u010dely t\u00fdchto z\u00e1sad sa \u201cslu\u017eby\u201d vz\u0165ahuj\u00fa na na\u0161e hlavn\u00e9 produkty a rie\u0161enia, ktor\u00e9 pon\u00fakame prostredn\u00edctvom webovej str\u00e1nky\u00a0<strong>chatbot.slovensko.ai<\/strong>. Na\u0161a webov\u00e1 str\u00e1nka a jej poddom\u00e9ny s\u00fa spravovan\u00e9 spolo\u010dnos\u0165ou\u00a0<strong>INBOX SK s.r.o., Seber\u00edniho 1, 821 03 Bratislava, Slovensk\u00e1 republika<\/strong>, a \u201cmy,\u201d \u201cn\u00e1s,\u201d alebo \u201cna\u0161a\u201d sa vz\u0165ahuje pr\u00e1ve na t\u00fato spolo\u010dnos\u0165.<\/p>\n<p>Pravidelne odpor\u00fa\u010dame kontrolova\u0165 t\u00fato str\u00e1nku kv\u00f4li aktualiz\u00e1ci\u00e1m na\u0161ich z\u00e1sad ochrany osobn\u00fdch \u00fadajov. Va\u0161e \u010fal\u0161ie pou\u017e\u00edvanie na\u0161ich slu\u017eieb a webov\u00fdch str\u00e1nok predstavuje v\u00e1\u0161 s\u00fahlas s dodr\u017eiavan\u00edm t\u00fdchto z\u00e1sad. Ak s podmienkami t\u00fdchto z\u00e1sad nes\u00fahlas\u00edte, jedin\u00fdm rie\u0161en\u00edm je presta\u0165 pou\u017e\u00edva\u0165 na\u0161e slu\u017eby a webov\u00fa str\u00e1nku.<\/p>\n<p>Tieto z\u00e1sady objas\u0148uj\u00fa, \u010do, ako a pre\u010do zhroma\u017e\u010fujeme osobn\u00e9 \u00fadaje, ke\u010f nav\u0161t\u00edvite na\u0161e webov\u00e9 str\u00e1nky alebo pou\u017e\u00edvate na\u0161e slu\u017eby. Osobn\u00e9 \u00fadaje zhroma\u017eden\u00e9 a spracov\u00e1van\u00e9 na\u0161ou spolo\u010dnos\u0165ou s\u00fa obmedzen\u00e9 na \u00fa\u010dely, na ktor\u00e9 sa na\u0161i z\u00e1kazn\u00edci zaviazali pri pou\u017e\u00edvan\u00ed na\u0161ich slu\u017eieb a produktov.<\/p>\n<h4><strong>\u010co tieto z\u00e1sady pokr\u00fdvaj\u00fa:<\/strong><\/h4>\n<ul>\n<li>Webov\u00e1 str\u00e1nka\u00a0<strong>chatbot.slovensko.ai<\/strong>\u00a0a slu\u017eby, na ktor\u00e9 ste sa zaregistrovali alebo ktor\u00e9 ste si zak\u00fapili.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3><strong>Dodr\u017eiavame GDPR na chatbot.slovensko.ai?<\/strong><\/h3>\n<p>\u00c1no, v INBOX SK s.r.o. dodr\u017eiavame v\u0161etky z\u00e1sady GDPR.<\/p>\n<p>Na\u0161a spolo\u010dnos\u0165 sa zav\u00e4zuje k tomu, aby ochrana osobn\u00fdch \u00fadajov bola na prvom mieste. Dodr\u017eiavame nasledovn\u00e9 z\u00e1sady:<\/p>\n<ul>\n<li><strong>Va\u0161e \u00fadaje s\u00fa ulo\u017een\u00e9 v r\u00e1mci E\u00da<\/strong>\u2013 niektor\u00e9 \u00fadaje m\u00f4\u017eu by\u0165 spracov\u00e1van\u00e9 aj mimo E\u00da (napr. v USA), av\u0161ak db\u00e1me na to, aby \u00farove\u0148 ochrany bola v\u017edy rovnak\u00e1 alebo vy\u0161\u0161ia ne\u017e t\u00e1 v r\u00e1mci Eur\u00f3pskej \u00fanie.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li>M\u00e1me\u00a0<strong>poverenca pre ochranu osobn\u00fdch \u00fadajov<\/strong>, ktor\u00fd zabezpe\u010duje, aby spracovanie va\u0161ich \u00fadajov prebiehalo v s\u00falade s platn\u00fdmi pr\u00e1vnymi predpismi.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>D\u00f4kladne vyber\u00e1me spracovate\u013eov osobn\u00fdch \u00fadajov<\/strong>, ako s\u00fa napr\u00edklad poskytovatelia hostingu alebo in\u00fdch IT slu\u017eieb, pri\u010dom zabezpe\u010dujeme, \u017ee sp\u013a\u0148aj\u00fa na\u0161e pr\u00edsne bezpe\u010dnostn\u00e9 a ochrann\u00e9 \u0161tandardy.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li>Pri pou\u017e\u00edvan\u00ed na\u0161ej webovej str\u00e1nky chatbot.slovensko.ai m\u00e1te mo\u017enos\u0165 spravova\u0165 va\u0161e nastavenia t\u00fdkaj\u00face sa s\u00fakromia a spracovania \u00fadajov.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>N\u00e1v\u0161tevn\u00edkom webu poskytujeme transparentn\u00e9 inform\u00e1cie <\/strong>o spracovan\u00ed osobn\u00fdch \u00fadajov prostredn\u00edctvom na\u0161ich chatovac\u00edch n\u00e1strojov, ktor\u00e9 pou\u017e\u00edvame na poskytovanie slu\u017eieb a plnenie informa\u010dn\u00fdch povinnost\u00ed.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li>So v\u0161etk\u00fdmi na\u0161imi z\u00e1kazn\u00edkmi m\u00e1me uzavret\u00e9\u00a0<strong>zmluvy o spracovan\u00ed osobn\u00fdch \u00fadajov<\/strong>, ktor\u00e9 jasne definuj\u00fa, ako a kde s\u00fa ich \u00fadaje spracov\u00e1van\u00e9.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3><strong>Osobn\u00e9 \u00fadaje, ktor\u00e9 n\u00e1m poskytnete alebo ktor\u00e9 zhroma\u017e\u010fujeme<\/strong><\/h3>\n<p>Ak pou\u017e\u00edvate na\u0161e slu\u017eby na str\u00e1nke\u00a0<strong>chatbot.slovensko.ai<\/strong>, m\u00f4\u017eeme zhroma\u017e\u010fova\u0165 a spracov\u00e1va\u0165 r\u00f4zne \u00fadaje vr\u00e1tane osobn\u00fdch \u00fadajov. Tieto \u00fadaje s\u00fa zhroma\u017e\u010fovan\u00e9 s cie\u013eom zlep\u0161i\u0165 na\u0161e slu\u017eby a zabezpe\u010di\u0165 bezprobl\u00e9mov\u00e9 fungovanie na\u0161ich rie\u0161en\u00ed.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Konverz\u00e1cie<\/strong><\/p>\n<p>Inform\u00e1cie o va\u0161ich konverz\u00e1ci\u00e1ch s\u00fa ulo\u017een\u00e9 na na\u0161ich zabezpe\u010den\u00fdch datab\u00e1zach. Tieto inform\u00e1cie nezhroma\u017e\u010fujeme ani nezdie\u013eame s tret\u00edmi stranami.<\/p>\n<p><strong>Pou\u017e\u00edvatelia<\/strong><\/p>\n<p>Inform\u00e1cie o pou\u017e\u00edvate\u013eoch na\u0161ich slu\u017eieb, ktor\u00e9 s\u00fa ulo\u017een\u00e9 na cloudov\u00fdch rie\u0161eniach, s\u00fa zabezpe\u010den\u00e9 a nebud\u00fa zdie\u013ean\u00e9 ani spracov\u00e1van\u00e9 tret\u00edmi stranami.<\/p>\n<p>&nbsp;<\/p>\n<h3><strong>Ak\u00e9 osobn\u00e9 \u00fadaje o v\u00e1s spracov\u00e1vame?<\/strong><\/h3>\n<ul>\n<li><strong>Meno a priezvisko<\/strong><\/li>\n<li><strong>Faktura\u010dn\u00e9 \u00fadaje<\/strong>\u00a0a bankov\u00e9 spojenie (\u00fadaje nevyhnutn\u00e9 na vedenie \u00fa\u010dtovn\u00edctva a realiz\u00e1ciu platieb za slu\u017ebu)<\/li>\n<li><strong>\u00dadaje v dotaze<\/strong>\u00a0zaslanom z\u00e1kazn\u00edkom alebo inou osobou<\/li>\n<li><strong>Koment\u00e1re pridan\u00e9 na soci\u00e1lnych sie\u0165ach<\/strong>\u00a0(napr\u00edklad Facebook, X (Twitter), YouTube, LinkedIn), vr\u00e1tane mena (prez\u00fdvky) a verejn\u00fdch inform\u00e1ci\u00ed o va\u0161om profile na t\u00fdchto platform\u00e1ch<\/li>\n<li><strong>Kontaktn\u00e9 \u00fadaje<\/strong>\u00a0(najm\u00e4 e-mail, telef\u00f3nne \u010d\u00edslo)<\/li>\n<li><strong>Inform\u00e1cie, ktor\u00e9 n\u00e1m poskytnete<\/strong> v r\u00e1mci komunik\u00e1cie s chatbotom (napr\u00edklad va\u0161e ot\u00e1zky a odpovede na ne, komunik\u00e1cia s vami)<\/li>\n<li><strong>Cookies a IP adresa<\/strong>\u00a0(vr\u00e1tane inform\u00e1ci\u00ed o va\u0161om zariaden\u00ed alebo opera\u010dnom syst\u00e9me, syst\u00e9mov\u00fdch \u00fadajov o zaslan\u00fdch spr\u00e1vach)<\/li>\n<li><strong>Login do u\u017e\u00edvate\u013esk\u00e9ho \u00fa\u010dtu<\/strong>\u00a0a spr\u00e1vanie v u\u017e\u00edvate\u013eskom \u00fa\u010dte (najm\u00e4 \u00fadaje vyplnen\u00e9 u\u017e\u00edvate\u013eom pri registr\u00e1cii \u00fa\u010dtu, \u010das registr\u00e1cie, d\u00e1tum poslednej aktualiz\u00e1cie profilu)<\/li>\n<\/ul>\n<h4><strong>Zvl\u00e1\u0161tne kateg\u00f3rie osobn\u00fdch \u00fadajov<\/strong><\/h4>\n<p>Nespracov\u00e1vame \u017eiadne osobn\u00e9 \u00fadaje citlivej povahy.<\/p>\n<h4><strong>Ako spracov\u00e1vame va\u0161e osobn\u00e9 \u00fadaje?<\/strong><\/h4>\n<p>Va\u0161e osobn\u00e9 \u00fadaje spracov\u00e1vame len v nevyhnutnom rozsahu a po cel\u00fa dobu trvania zmluvn\u00e9ho vz\u0165ahu, alebo do doby, k\u00fdm je to potrebn\u00e9 na splnenie z\u00e1konn\u00fdch povinnost\u00ed. \u00dadaje s\u00fa spracov\u00e1van\u00e9 automatizovane, av\u0161ak neprofilujeme ich.<\/p>\n<p>&nbsp;<\/p>\n<h3><strong>Analytick\u00e9 inform\u00e1cie z pou\u017e\u00edvania na\u0161ej webovej str\u00e1nky<\/strong><\/h3>\n<p>Zhroma\u017e\u010fujeme analytick\u00e9 inform\u00e1cie, ke\u010f pou\u017e\u00edvate na\u0161u webov\u00fa str\u00e1nku, aby sme ju mohli zlep\u0161ova\u0165. Spolupracujeme s tret\u00edmi stranami, ktor\u00e9 m\u00f4\u017eu na na\u0161ej webovej str\u00e1nke zobrazova\u0165 reklamy alebo spravova\u0165 reklamy na in\u00fdch str\u00e1nkach. Na\u0161i partneri m\u00f4\u017eu pou\u017e\u00edva\u0165 technol\u00f3gie, ako s\u00fa\u00a0<strong>cookies<\/strong>, na zhroma\u017e\u010fovanie inform\u00e1ci\u00ed o va\u0161ej aktivite na na\u0161ich str\u00e1nkach a in\u00fdch webov\u00fdch lokalit\u00e1ch, aby v\u00e1m zobrazovali reklamy na z\u00e1klade va\u0161ich z\u00e1ujmov.<\/p>\n<p>V r\u00e1mci na\u0161ich slu\u017eieb m\u00f4\u017eu analytick\u00e9 inform\u00e1cie obsahova\u0165 funkcie a slu\u017eby, ktor\u00e9 pou\u017e\u00edvate, pridru\u017een\u00fd n\u00e1zov dom\u00e9ny, pou\u017e\u00edvate\u013esk\u00e9 meno a IP adresu, \u010do m\u00f4\u017ee zah\u0155\u0148a\u0165 osobn\u00e9 \u00fadaje, ak s\u00fa zahrnut\u00e9 v pou\u017e\u00edvate\u013eskom mene. Tieto inform\u00e1cie n\u00e1m pom\u00e1haj\u00fa porozumie\u0165 tomu, ako na\u0161e slu\u017eby funguj\u00fa a ktor\u00e9 \u010dasti na\u0161ich slu\u017eieb potrebuj\u00fa zlep\u0161enie. Analytick\u00e9 inform\u00e1cie m\u00f4\u017eu obsahova\u0165 aj prvky servisn\u00fdch d\u00e1t, ktor\u00e9 sa t\u00fdkaj\u00fa funkci\u00ed, ktor\u00e9 pou\u017e\u00edvatelia vyu\u017e\u00edvaj\u00fa. V r\u00e1mci t\u00fdchto inform\u00e1ci\u00ed m\u00f4\u017eeme zhroma\u017e\u010fova\u0165 aj osobn\u00e9 \u00fadaje alebo citliv\u00e9 obchodn\u00e9 inform\u00e1cie.<\/p>\n<h3><strong>Ako pou\u017e\u00edvame osobn\u00e9 \u00fadaje<\/strong><\/h3>\n<p>Va\u0161e osobn\u00e9 \u00fadaje pou\u017e\u00edvame na r\u00f4zne \u00fa\u010dely, vr\u00e1tane:<\/p>\n<ul>\n<li>Pou\u017e\u00edvame va\u0161u e-mailov\u00fa adresu iba na odosielanie ozn\u00e1men\u00ed o odberoch.<\/li>\n<li>Umo\u017e\u0148ujeme v\u00e1m a va\u0161im z\u00e1stupcom pr\u00edstup k na\u0161im slu\u017eb\u00e1m a ich pou\u017e\u00edvanie.<\/li>\n<li>Spracov\u00e1vame a dokon\u010dujeme transakcie a zasielame v\u00e1m s\u00favisiace inform\u00e1cie, vr\u00e1tane potvrden\u00ed n\u00e1kupov a fakt\u00far.<\/li>\n<li>Komunikujeme s vami, vr\u00e1tane odpovedania na va\u0161e koment\u00e1re, ot\u00e1zky a \u017eiadosti, a poskytujeme z\u00e1kazn\u00edcku podporu.<\/li>\n<li>Poskytujeme v\u00e1m inform\u00e1cie o na\u0161ich slu\u017eb\u00e1ch, funkci\u00e1ch, prieskumoch, novink\u00e1ch, ponuk\u00e1ch, akci\u00e1ch, s\u00fa\u0165a\u017eiach a udalostiach.<\/li>\n<li>Poskytujeme \u010fal\u0161ie inform\u00e1cie o n\u00e1s a na\u0161ich vybran\u00fdch partneroch; zasielame technick\u00e9 ozn\u00e1menia, aktualiz\u00e1cie, bezpe\u010dnostn\u00e9 v\u00fdstrahy a administrat\u00edvne spr\u00e1vy.<\/li>\n<li>Monitorujeme a analyzujeme trendy, pou\u017e\u00edvanie a aktivity v spojen\u00ed s na\u0161imi slu\u017ebami a na marketingov\u00e9 alebo reklamn\u00e9 \u00fa\u010dely.<\/li>\n<li>Vy\u0161etrujeme a zabra\u0148ujeme podvodn\u00fdm transakci\u00e1m, neopr\u00e1vnen\u00e9mu pr\u00edstupu k na\u0161im slu\u017eb\u00e1m a in\u00fdm neleg\u00e1lnym aktivit\u00e1m.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3><strong>Integr\u00e1cie so slu\u017ebami tret\u00edch str\u00e1n<\/strong><\/h3>\n<p><strong>Slack<\/strong><\/p>\n<p>Ak synchronizujete n\u00e1\u0161ho chatbota s aplik\u00e1ciou <strong>Slack<\/strong>\u00a0(<a href=\"https:\/\/slack.com\/\">https:\/\/slack.com\/<\/a>), m\u00f4\u017eeme zhroma\u017edi\u0165 nasledovn\u00e9 osobn\u00e9 \u00fadaje: ID t\u00edmu, ID kan\u00e1lu, pr\u00edstupov\u00e9 tokeny, URL adresu va\u0161ej webovej str\u00e1nky, Envato k\u00f3d n\u00e1kupu, e-mailov\u00fa adresu Slack, meno pou\u017e\u00edvate\u013ea Slack a profilov\u00fd obr\u00e1zok va\u0161ich \u010dlenov t\u00edmu na platforme Slack. Tieto \u00fadaje s\u00fa n\u00e1m zasielan\u00e9 iba raz pri prvotnej synchroniz\u00e1cii so Slackom. Dobrovo\u013en\u00fdm poskytnut\u00edm t\u00fdchto \u00fadajov potvrdzujete, \u017ee ste opr\u00e1vnen\u00fd vlastn\u00edk t\u00fdchto osobn\u00fdch \u00fadajov alebo m\u00e1te povolenie na ich poskytnutie.<\/p>\n<p>V\u0161etky servisn\u00e9 d\u00e1ta s\u00fa predmetom na\u0161ich technick\u00fdch opatren\u00ed a bezpe\u010dnostn\u00fdch z\u00e1sad, ktor\u00e9 s\u00fa detailne uveden\u00e9 v na\u0161ich\u00a0<strong>Podmienkach pou\u017e\u00edvania<\/strong>. Spr\u00e1vy, pr\u00edlohy a ak\u00fdko\u013evek \u010fal\u0161\u00ed obsah posielan\u00fd cez Slack s\u00fa zasielan\u00e9 na n\u00e1\u0161 server a sp\u00e4tne preposielan\u00e9 na va\u0161u webov\u00fa str\u00e1nku. Tieto \u00fadaje neuklad\u00e1me na na\u0161ich serveroch. Ak nechcete, aby sme tieto d\u00e1ta spracov\u00e1vali, kontaktujte n\u00e1s a my v\u00e1m po\u0161leme n\u00e1vod na nastavenie vlastnej integr\u00e1cie Slacku bez na\u0161ej asistencie. Zak\u00fapen\u00edm licencie pre na\u0161u aplik\u00e1ciu Slack s\u00fahlas\u00edte so spracovan\u00edm e-mailovej adresy a mena pre poskytovate\u013ea Slack a \u010fal\u0161ie tretie strany (napr. Gumroad). Viac inform\u00e1ci\u00ed n\u00e1jdete v pr\u00edslu\u0161n\u00fdch z\u00e1sad\u00e1ch ochrany osobn\u00fdch \u00fadajov t\u00fdchto slu\u017eieb.<\/p>\n<p><strong>Dialogflow a Google<\/strong><\/p>\n<p>Ak synchronizujete n\u00e1\u0161ho chatbota s <strong>Dialogflow<\/strong>\u00a0(<a href=\"https:\/\/dialogflow.com\/\">https:\/\/dialogflow.com\/<\/a>) alebo pou\u017e\u00edvate slu\u017eby Google, ako napr\u00edklad preklad jazykov, m\u00f4\u017eeme zhroma\u017edi\u0165 nasleduj\u00face osobn\u00e9 \u00fadaje: refresh token, Envato k\u00f3d n\u00e1kupu, e-mailov\u00fa adresu, profilov\u00fd obr\u00e1zok, meno, lokaliz\u00e1ciu a \u010fal\u0161ie \u00fadaje. Dobrovo\u013en\u00fdm poskytnut\u00edm t\u00fdchto \u00fadajov potvrdzujete, \u017ee ste vlastn\u00edkom t\u00fdchto \u00fadajov alebo m\u00e1te opr\u00e1vnenie ich poskytn\u00fa\u0165.<\/p>\n<p>Podobne ako pri integr\u00e1cii so Slackom, v\u0161etky servisn\u00e9 \u00fadaje s\u00fa chr\u00e1nen\u00e9 na\u0161imi technick\u00fdmi opatreniami. Pre pou\u017e\u00edvanie Dialogflow v spojen\u00ed s na\u0161imi slu\u017ebami spracov\u00e1vame len\u00a0<strong>Refresh Token<\/strong>\u00a0(alfanumerick\u00fd re\u0165azec). \u017diadne \u010fal\u0161ie \u00fadaje nie s\u00fa ukladan\u00e9 na na\u0161ich serveroch. Ak nechcete, aby sme tieto d\u00e1ta spracov\u00e1vali, kontaktujte n\u00e1s a my v\u00e1m poskytneme n\u00e1vod na vytvorenie vlastnej integr\u00e1cie s Dialogflow. Zak\u00fapen\u00edm licencie pre na\u0161u aplik\u00e1ciu na umel\u00fa inteligenciu s\u00fahlas\u00edte so spracovan\u00edm e-mailovej adresy a mena pre poskytovate\u013ea Dialogflow a \u010fal\u0161ie tretie strany.<\/p>\n<p><strong>Messenger<\/strong><\/p>\n<p>Ak synchronizujete n\u00e1\u0161ho chatbota s aplik\u00e1ciou <strong>Facebook Messenger<\/strong>\u00a0(<a href=\"https:\/\/www.messenger.com\/\">https:\/\/www.messenger.com\/<\/a>), m\u00f4\u017eeme zhroma\u017edi\u0165 nasleduj\u00face osobn\u00e9 \u00fadaje: token str\u00e1nky, ID str\u00e1nky, Envato k\u00f3d n\u00e1kupu. Dobrovo\u013en\u00fdm poskytnut\u00edm t\u00fdchto \u00fadajov potvrdzujete, \u017ee ste opr\u00e1vnen\u00fd vlastn\u00edk t\u00fdchto osobn\u00fdch \u00fadajov alebo m\u00e1te povolenie na ich poskytnutie.<\/p>\n<p>V\u0161etky servisn\u00e9 d\u00e1ta s\u00fa predmetom na\u0161ich technick\u00fdch opatren\u00ed a bezpe\u010dnostn\u00fdch z\u00e1sad, ktor\u00e9 s\u00fa detailne uveden\u00e9 v na\u0161ich\u00a0<strong>Podmienkach pou\u017e\u00edvania<\/strong>. Spr\u00e1vy, pr\u00edlohy a \u010fal\u0161ie typy spr\u00e1v odoslan\u00e9 cez Facebook Messenger s\u00fa zasielan\u00e9 na n\u00e1\u0161 server a sp\u00e4tne preposielan\u00e9 na va\u0161u webov\u00fa str\u00e1nku. Tieto \u00fadaje neuklad\u00e1me na na\u0161ich serveroch. Ak nechcete, aby sme tieto d\u00e1ta spracov\u00e1vali, kontaktujte n\u00e1s a my v\u00e1m poskytneme n\u00e1vod na nastavenie vlastnej integr\u00e1cie s Facebook Messengerom. Pou\u017e\u00edvan\u00edm Facebook Messengeru poskytujete osobn\u00e9 \u00fadaje spolo\u010dnosti Facebook, viac inform\u00e1ci\u00ed n\u00e1jdete v ich\u00a0<strong>z\u00e1sad\u00e1ch ochrany osobn\u00fdch \u00fadajov<\/strong>.<\/p>\n<p><strong>In\u00e9 aplik\u00e1cie a integr\u00e1cie<\/strong><\/p>\n<p>Ak synchronizujete n\u00e1\u0161ho chatbota s in\u00fdmi extern\u00fdmi slu\u017ebami, zdie\u013eate inform\u00e1cie s t\u00fdmito slu\u017ebami v s\u00falade s ich vlastn\u00fdmi <strong>Podmienkami pou\u017e\u00edvania<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<h3><strong>Zasielanie newsletteru (priamy marketing)<\/strong><\/h3>\n<p><strong>Ak\u00e9 \u00fadaje zhroma\u017e\u010fujeme?<\/strong><\/p>\n<p>Meno, priezvisko, telef\u00f3nne \u010d\u00edslo, e-mail, faktura\u010dn\u00e9 \u00fadaje, syst\u00e9mov\u00e9 \u00fadaje o zaslan\u00fdch spr\u00e1vach.<\/p>\n<p><strong>Ako spracov\u00e1vame \u00fadaje?<\/strong><\/p>\n<p>Newsletter zasielame s inform\u00e1ciami o na\u0161ich slu\u017eb\u00e1ch, novink\u00e1ch a ponuk\u00e1ch.<\/p>\n<p><strong>Pre\u010do spracov\u00e1vame va\u0161e \u00fadaje?<\/strong><\/p>\n<p>S\u00fahlasili ste so zasielan\u00edm newsletteru. Z\u00e1kazn\u00edkom m\u00f4\u017eeme zasiela\u0165 newsletter na z\u00e1klade opr\u00e1vnen\u00e9ho z\u00e1ujmu s cie\u013eom zlep\u0161ovania a propag\u00e1cie na\u0161ich slu\u017eieb. Ak si ne\u017eel\u00e1te dost\u00e1va\u0165 n\u00e1\u0161 newsletter, m\u00f4\u017eete sa kedyko\u013evek odhl\u00e1si\u0165 pomocou odkazu v p\u00e4ti\u010dke e-mailu.<\/p>\n<p><strong>Ako dlho uchov\u00e1vame va\u0161e \u00fadaje?<\/strong><\/p>\n<p>Va\u0161e \u00fadaje bud\u00fa spracov\u00e1van\u00e9 po dobu 2 rokov od posledn\u00e9ho akt\u00edvneho otvorenia newsletteru, alebo do doby, k\u00fdm sa neodhl\u00e1site.<\/p>\n<p>&nbsp;<\/p>\n<h3><strong>Pr\u00e1va vlastn\u00edka \u00fadajov a postupy na reagovanie na ich v\u00fdkon \u2013 Ak\u00e9 pr\u00e1va m\u00e1m ako vlastn\u00edk \u00fadajov?<\/strong><\/h3>\n<p>Pou\u017e\u00edvate\u013e, ktor\u00fd je vlastn\u00edkom \u00fadajov, m\u00f4\u017ee kedyko\u013evek vykon\u00e1va\u0165 pr\u00e1va pr\u00edstupu, opravy, zru\u0161enia, odmietnutia, obmedzenia sprac\u00favania, prenosu, utajenia a odstr\u00e1nenia t\u00fdkaj\u00facich sa svojich osobn\u00fdch \u00fadajov v s\u00falade s uveden\u00e9ho ustanovenia \u010dl\u00e1nkov 15 a nasleduj\u00face RGPD, v z\u00e1vislosti od okolnost\u00ed. V\u00fdkon t\u00fdchto pr\u00e1v m\u00f4\u017ee vykon\u00e1va\u0165 samotn\u00fd pou\u017e\u00edvate\u013e prostredn\u00edctvom e-mailu adresovan\u00e9ho info@slovensko.ai, alebo jedn\u00fdm z met\u00f3d uveden\u00fdch v pr\u00edslu\u0161n\u00fdch predpisoch uveden\u00fdch vy\u0161\u0161ie. INBOX SK m\u00f4\u017ee po\u017eiada\u0165 o potrebn\u00e9 \u00fadaje na overenie toto\u017enosti vlastn\u00edka \u00fadajov.<\/p>\n<p>Vymazanie niektor\u00fdch \u00fadajov sa neuskuto\u010dn\u00ed, ak by to mohlo sp\u00f4sobi\u0165 \u0161kodu na legit\u00edmnych pr\u00e1vach alebo z\u00e1ujmoch tret\u00edch str\u00e1n alebo ak existuje pr\u00e1vna povinnos\u0165 uchov\u00e1va\u0165 \u00fadaje.<\/p>\n<p>Ak sa nach\u00e1dzate v Spojenom kr\u00e1\u013eovstve alebo EHP a podliehate v\u00fdnimk\u00e1m z n\u00e1rodn\u00e9ho alebo miestneho z\u00e1kona, m\u00e1te za ur\u010dit\u00fdch okolnost\u00ed ur\u010dit\u00e9 pr\u00e1va na ochranu \u00fadajov. Ak chcete uplatni\u0165 niektor\u00e9 z t\u00fdchto pr\u00e1v, kontaktujte n\u00e1s.<\/p>\n<ul>\n<li><strong>Svoj s\u00fahlas kedyko\u013evek odvola\u0165.<\/strong>Pou\u017e\u00edvatelia maj\u00fa pr\u00e1vo odvola\u0165 s\u00fahlas, ak u\u017e predt\u00fdm udelili s\u00fahlas so spracovan\u00edm svojich osobn\u00fdch \u00fadajov.<\/li>\n<li><strong>Namieta\u0165 proti spracovaniu svojich \u00fadajov.<\/strong>Pou\u017e\u00edvatelia maj\u00fa pr\u00e1vo namieta\u0165 proti spracovaniu svojich \u00fadajov, ak sa spracovanie vykon\u00e1va na inom pr\u00e1vnom z\u00e1klade ako je s\u00fahlas.<\/li>\n<li><strong>Pr\u00edstup k svojim \u00fadajom.<\/strong>Pou\u017e\u00edvatelia maj\u00fa pr\u00e1vo dozvedie\u0165 sa, \u010di Vlastn\u00edk sprac\u00fava \u00fadaje, z\u00edska\u0165 inform\u00e1cie o ur\u010dit\u00fdch aspektoch sprac\u00favania a z\u00edska\u0165 k\u00f3piu \u00fadajov, ktor\u00e9 sa sprac\u00favaj\u00fa. \u2013\u00a0<strong>Overi\u0165 a po\u017eiada\u0165 o opravu.<\/strong>Pou\u017e\u00edvatelia maj\u00fa pr\u00e1vo overi\u0165 presnos\u0165 svojich \u00fadajov a po\u017eiada\u0165 o ich aktualiz\u00e1ciu alebo opravu.<\/li>\n<li><strong>Obmedzte spracovanie svojich \u00fadajov.<\/strong>Pou\u017e\u00edvatelia maj\u00fa pr\u00e1vo obmedzi\u0165 spracovanie svojich \u00fadajov. V takom pr\u00edpade Vlastn\u00edk nebude sprac\u00fava\u0165 svoje \u00dadaje na in\u00fd \u00fa\u010del ako na ich ulo\u017eenie.<\/li>\n<li><strong>Nechajte svoje osobn\u00e9 \u00fadaje vymaza\u0165 alebo inak odstr\u00e1ni\u0165.<\/strong>Pou\u017e\u00edvatelia maj\u00fa pr\u00e1vo z\u00edska\u0165 od Vlastn\u00edka vymazanie svojich \u00fadajov.<\/li>\n<li><strong>Prija\u0165 svoje \u00fadaje a necha\u0165 ich prenies\u0165 k in\u00e9mu prev\u00e1dzkovate\u013eovi.<\/strong>Pou\u017e\u00edvatelia maj\u00fa pr\u00e1vo z\u00edska\u0165 svoje \u00fadaje v \u0161trukt\u00farovanom, be\u017ene pou\u017e\u00edvanom a strojovo \u010ditate\u013enom form\u00e1te, a ak je to technicky mo\u017en\u00e9, aby boli bez ak\u00fdchko\u013evek prek\u00e1\u017eok prenesen\u00e9 in\u00e9mu prev\u00e1dzkovate\u013eovi .<\/li>\n<li><strong>Poda\u0165 s\u0165a\u017enos\u0165.<\/strong>Pou\u017e\u00edvatelia maj\u00fa pr\u00e1vo poda\u0165 s\u0165a\u017enos\u0165 pr\u00edslu\u0161n\u00e9mu org\u00e1nu na ochranu \u00fadajov.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3><strong>Contact<\/strong><\/h3>\n<p>V pr\u00edpade ot\u00e1zok t\u00fdkaj\u00facich sa ochrany osobn\u00fdch \u00fadajov m\u00f4\u017eete kontaktova\u0165 INBOX SK:<\/p>\n<ul>\n<li><strong>S\u00eddlo:<\/strong>\u00a0Seber\u00edniho 1, 521 03 Bratislava<\/li>\n<li><strong>Telef\u00f3nne \u010d\u00edslo:<\/strong>\u00a0+421 905 488 733<\/li>\n<li><strong>E-mail:<\/strong>\u00a0info@slovensko.ai<\/li>\n<\/ul>\n<p>Pou\u017e\u00edvate\u013e m\u00f4\u017ee s INBOX SK komunikova\u0165 priamo a efekt\u00edvne prostredn\u00edctvom p\u00edsomnej komunik\u00e1cie na uveden\u00fa adresu alebo e-mailovou spr\u00e1vou na adresu info@slovensko.ai.<\/p>\n<p>Okrem toho, tu s\u00fa inform\u00e1cie o zodpovednej osobe za spracovanie va\u0161ich osobn\u00fdch \u00fadajov:<\/p>\n<ul>\n<li><strong>Obchodn\u00e9 meno:\u00a0<\/strong>INBOX SK<\/li>\n<li><strong>Identita prev\u00e1dzkovate\u013ea:\u00a0<\/strong>INBOX SK s.r.o.<\/li>\n<li><strong>Adresa:\u00a0<\/strong>Seber\u00edniho 1, 521 03 Bratislava<\/li>\n<li><strong>E-mail:\u00a0<\/strong>info@slovensko.ai<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Z\u00e1sady ochrany osobn\u00fdch \u00fadajov Tieto Z\u00e1sady ochrany osobn\u00fdch \u00fadajov vysvet\u013euj\u00fa, ak\u00e9 inform\u00e1cie o v\u00e1s zhroma\u017e\u010fujeme a pre\u010do, \u010do s t\u00fdmito inform\u00e1ciami rob\u00edme, ako ich zdie\u013eame a ako spracov\u00e1vame osobn\u00e9 \u00fadaje, ktor\u00e9 n\u00e1m poskytujete alebo s\u00fa n\u00e1m poskytnut\u00e9 pri pou\u017e\u00edvan\u00ed na\u0161ich slu\u017eieb. Na \u00fa\u010dely t\u00fdchto z\u00e1sad sa \u201cslu\u017eby\u201d vz\u0165ahuj\u00fa na na\u0161e hlavn\u00e9 produkty a rie\u0161enia, ktor\u00e9 [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":6656,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10788","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.slovensko.ai\/en\/wp-json\/wp\/v2\/pages\/10788"}],"collection":[{"href":"https:\/\/www.slovensko.ai\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.slovensko.ai\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.slovensko.ai\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.slovensko.ai\/en\/wp-json\/wp\/v2\/comments?post=10788"}],"version-history":[{"count":4,"href":"https:\/\/www.slovensko.ai\/en\/wp-json\/wp\/v2\/pages\/10788\/revisions"}],"predecessor-version":[{"id":12712,"href":"https:\/\/www.slovensko.ai\/en\/wp-json\/wp\/v2\/pages\/10788\/revisions\/12712"}],"up":[{"embeddable":true,"href":"https:\/\/www.slovensko.ai\/en\/wp-json\/wp\/v2\/pages\/6656"}],"wp:attachment":[{"href":"https:\/\/www.slovensko.ai\/en\/wp-json\/wp\/v2\/media?parent=10788"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}